Frequently Asked Questions
These answers are based on answers previously given to Cool Hawaii customers' questions.


Come with us as we explore the fascinating volcanic landscape looping around the southern coast of the Big Island! Shaka Guide is your perfect companion...

Unlock the diverse wonders of the Big Island with this all-in-one self-guided audio tour bundle. From volcanic landscapes and rainforest adventures to coastal panoramas and...

Cruise Ship Guests: We have special permits to pick up directly from Hilo port of call. Departure times may be adjusted to fit your ships...

I work every Tuesday when the Pride Of America or any ship is in Hilo!!! We drive north of Hilo to see the surf spots...

As a Native Hawaiian born and raised in Hilo on Hawaiʻi Island, I’m not just showing you the sights—I’m sharing the home I’ve known my...

Cycle through 100 acres of exclusive, private ranch land on this 2-hour guided mountain bike ride on the Big Island. Push your limits on custom-built...

Tour through Hilo in Comfort. Enjoy Everything Hilo Has to offer from a Black Sand Beach, Volcano, waterfall, Mauna Loa Mac Nut Factory, Local Farmers...

Important: The price you are selecting is for your entire private group of up to 14 guests, not per person. Hawaii Island Insider Tours reserves...

I will show things that other tour companies won't. I will show you surfers while driving on narrow roads. I will drive over single lane...

I will drive past the ice pond, and along Banyan Tree drive looking for turtles, and nene geese. Then I will show you the sign...

Customizable private small group tour that includes Hawaii Volcanoes National Park. This tour of the southern end of the Big Island of Hawaii allows you...

Experience a unique shore excursion departing from Hilo Port, where we take you to the renowned Punalu'u Black Sand Beach, setting us apart from other...

Discover the stunning beauty and rich culture of East Hawaiʻi with this 7-hour ultimate PRIVATE adventure. Begin at Hawaiʻi Volcanoes National Park, where you’ll explore...
These answers are based on answers previously given to Cool Hawaii customers' questions.