Frequently Asked Questions
These answers are based on answers previously given to Cool Hawaii customers' questions.

Cruise Ship Guests: We have special permits to pick up directly from Hilo port of call. Departure times may be adjusted to fit your ships...

Our location offers one of the world’s premier manta ray viewing experiences, just a five-minute boat ride from the snorkel site. Utilizing advanced viewing technology,...

Delight in the awe-inspiring sunset at the top of Mauna Kea, the highest point in the Pacific. Your guide will share historic accounts of the...

We will take you to the summit of Mauna Kea to see the sunset and we will do stargazing afterward (not at the summit). Our...

Head to the Mauna Kea Observatory, nestled high in the mountains of the Big Island, and experience an intriguing and provocative journey through space and...

This Kailani Tours experience is unique for its diverse blend of Hawai'i’s natural beauty, local flavors, and rich cultural history. Guests enjoy exclusive perks like...

Step aboard this double–decker catamaran, loaded with luxury features to provide you with the most comfortable snorkeling experience on Hawaii Island. Cruise 10 miles to...

Spend your morning exploring the Big Island, then board the eco-friendly Fair Wind II for an afternoon of snorkeling highlights in Kealakekua Bay - relaxed,...

Join our knowledgeable guide as you explore Hawaiʻi Volcanoes National Park on our Fat Tire E-Bikes. Along the way, they’ll share captivating insights into the...

Experience the pinnacle of excellence with our awarded BADGE OF EXCELLENCE! Dive into the fascinating world of coffee and chocolate production in Hawaii like never...

Native Hawaiian guided tours, get the best and the most of what people truly want to experience in the Big Island! Being that we are...

Skim across the waves on an exciting Big Island Zodiac tour to Kealakekua Bay, site of the Captain Cook monument and Hawaii's finest marine sanctuary....

The experience of watching 40 foot (12 meter) whales from a 24 foot (7 meter) Zodiac raft is something you'll never forget! Following Hawaiian Marine...

Welcome to the Southern most area of the United States! Our tour will take you to places that tourists and locals alike have never visited....

A day trip to Hilo is not complete without a visit to Hawaii Volcanoes National Park, home to one of the world's most active volcanoes....

Approx 6 hr long. Explore the places less traveled among Hawaii's back roads of Kilauea volcano. Explore exciting Lava Caves and Lava trees in a...
These answers are based on answers previously given to Cool Hawaii customers' questions.