Frequently Asked Questions
These answers are based on answers previously given to Cool Hawaii customers' questions.

MUST BE 40LBS-260LBS, WEIGHT CHECKS AT CHECK-IN Are you looking for a tour that includes cruise ship pickup from the Port of Hilo? This tour...

Explore the inspiring story of "King Kamehameha the Great" while visiting the breathtaking Pololu Valley on the Big Island of Hawaii. This cultural and scenic...

Arriving or departing from Kona International Airport becomes a seamless experience with your shuttle services. Whether you opt for a shared-ride shuttle, which allows you...

The travelers will be safe on the whole tour and will be provided with bottled water. They don't need to pay any taxes or fees...

I will drive past the ice pond, and along Banyan Tree drive looking for turtles, and nene geese. Then I will show you the sign...

For cruise ship guests arriving at Kona Port or travelers from Kona International Airport (KOA), our Private History & Market Excursion offers an unparalleled, hassle-free...

Experience the enchanting allure of nature’s finest treasures on this immersive tour, where lush botanical gardens, majestic waterfalls, and vibrant farmers markets await your exploration!...

Private tour. Go when you want and come back when you want. Perfect for guests who want to have a day of their own....

The Big Island, known for its dramatic contrasts, offers an unparalleled array of experiences, from lush rainforests to arid deserts, from volcanic landscapes to pristine...

Explore the stunning landscapes of the Big Island on this 10-hour tour, featuring the breathtaking views of the Waipio Valley Lookout, cascading ‘Akaka Falls, and...

Experience the best of Hilo and Hawai'i Volcanoes National Park on this unforgettable tour. Pass by the serene Liliʻuokalani Gardens, the largest Edo-style Japanese garden...
These answers are based on answers previously given to Cool Hawaii customers' questions.