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Your Island Welcome: Private KOA Airport Transfers
Overview
Forget the stress of navigating unfamiliar roads or waiting in long taxi lines. Our private Kona Airport (KOA) transfer service offers a seamless and luxurious start to your Hawaiian vacation. We go beyond simple transportation, providing an elevated travel experience. Here's what sets us apart:
- Premium Mercedes Sprinter Vans: Travel in spacious comfort, perfect for families, groups, or anyone seeking a superior travel experience.
- Personalized Meet & Greet: Our professional drivers provide a warm welcome and are ready to assist with your luggage.
- Stress-Free Arrival: We monitor your flight in real-time, ensuring timely pick-ups, even if your flight is delayed.
- Transparent & All-Inclusive Pricing: No hidden fees or surprises – just straightforward, premium service.
- Convenient Communication: We provide driver and vehicle information 24 hours prior and communicate via your preferred method.
- Reliable Service: We ensure a smooth, dependable transfer.
What's Included
- Bottled water Complimentary bottled water for your comfort.
- Exclusive use of a premium Mercedes Sprinter van.
- Flight Tracking: Monitoring your flight for delays or changes.
- Air-conditioned vehicle
- Fuel surcharge
- Airport/Departure Tax
- Luggage Assistance: Help with loading and unloading your luggage.
- Meet & Greet Service: Personalized greeting at your designated meeting area
- Driver gratuities are not included and are at the customer's discretion.
Meeting and Pickup
The exact meeting location, along with your driver's name, contact information, and a description of the vehicle, will be sent to you 24 hours prior to your scheduled arrival; via Viator, direct email, or text message, whichever you prefer. Your driver will be holding a sign with your name.
What To Expect
1. Reserve & Provide Details: Book your private transfer option that aligns with your drop-off destination and provide your flight details, drop-off address (hotel name or private residence address), and your preferred contact method (Viator, Email, or Text).
2. Instant Confirmation: If booked more than 4 hours prior to your arrival you'll receive an instant confirmation from Viator. You'll then receive a message from us with your driver's name, meeting point details, vehicle info, and contact number 24 hours prior to your arrival.
3. Meet & Greet: Your driver will meet you at the designated point with a sign displaying your name, and assist with your luggage.
4. Comfortable Ride: Relax and enjoy a smooth ride in our premium Mercedes Sprinter to your hotel or residence in Kailua-Kona.
5. Drop-Off & Farewell: Your driver will assist with your luggage at your destination and ensure you're satisfied.
Each traveler is allowed a maximum of 1 suitcase and 1 SMALL carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs, or bikes) may have certain restrictions; please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
Please consider the storage capacity for luggage based on the number of passengers. For larger groups with larger items, multiple vehicles may be more appropriate. If that is the case, please reach out to us and we will discuss your options prior to booking.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Your Island Welcome: Private KOA Airport Transfers?
Cancellation Policy
Still have questions?
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Activity code: C-5523652P10
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 2 traveler reviews collected by Cool Hawaii and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from Cool Hawaii customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the activity start time.
- If you cancel less than 24 hours before the activity start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the activity start time will not be accepted.
- Cut-off times are based on the activity local time (HST).
- Bottled water. Complimentary bottled water for your comfort.
- Exclusive use of a premium Mercedes Sprinter van.
- Flight Tracking: Monitoring your flight for delays or changes.
- Air-conditioned vehicle.
- Fuel surcharge.
- Airport/Departure Tax.
- Luggage Assistance: Help with loading and unloading your luggage.
- Meet & Greet Service: Personalized greeting at your designated meeting area.
- Driver gratuities are not included and are at the customer's discretion.
This activity requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 1. This activity requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Your Island Welcome: Private KOA Airport Transfers is as follows:
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Your Island Welcome: Private KOA Airport Transfers will be included in your confirmation email from Cool Hawaii. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Bottled waterComplimentary bottled water for your comfort.
- Exclusive use of a premium Mercedes Sprinter van.
- Flight Tracking: Monitoring your flight for delays or changes.
- Air-conditioned vehicle
- Fuel surcharge
- Airport/Departure Tax
- Luggage Assistance: Help with loading and unloading your luggage.
- Meet & Greet Service: Personalized greeting at your designated meeting area
- Driver gratuities are not included and are at the customer's discretion.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
